Handling Difficult Clients

Hot off the heels of talking about client etiquette, in this episode, we're tackling one of the biggest challenges in the salon industry—difficult clients. Whether it’s the chronically late, the overly demanding, or the never-satisfied, we’ve all encountered those clients who test our patience and professionalism.

Episode Highlights:

• Recognizing the Red Flags Early: How to identify potential problem clients before they even sit in your chair.
• Setting Boundaries with Confidence: Tips on how to establish clear expectations from the get-go, so both you and your client are on the same page.
• De-escalation Techniques: Effective strategies for calming a tense situation.
• When to Say Goodbye: Knowing when it’s time to part ways with a client and how to do it professionally.

+ a new Tangled Tale!

If you’ve ever struggled with a client who seems impossible to please, this episode is for you.  Don’t forget to subscribe, leave a review, and follow us on social media for more!